Privacy Policy

AtinBahay respects your privacy and is committed to protecting the personal information that users provide when using our website and services.

This Privacy Policy explains what information AtinBahay may collect, why it is used, how it may be shared, how it is protected, and what rights users may have regarding their personal information.

AtinBahay is a property listing and communication platform. AtinBahay does not act as a real estate broker, does not process property payments, deposits or reservation fees, and does not guarantee transactions between buyers and sellers.

1. Who We Are

The website covered by this Privacy Policy is:

AtinBahay
Website: https://atinbahay.ph
Email: messages@atinbahay.ph

2. Information We May Collect

Depending on how you use AtinBahay, we may process the following categories of information.

Registered users

• Name or display name.
• Email address.
• Information contained in property listings submitted through the website.
• Messages and communications sent through AtinBahay.
• Technical information necessary to maintain authentication sessions and website security.

Passwords used for account login are processed by the website for authentication purposes. AtinBahay does not intentionally collect or store passwords in plain text.

Guest buyers

Registration is not required for a buyer to contact a property owner through AtinBahay.

A guest buyer may therefore provide information such as:

• Name.
• Email address.
• Phone number, if voluntarily provided.
• The content of the message sent to the property owner.

Guest buyers do not automatically receive an AtinBahay account merely because they send a message.

3. Information We Do Not Intentionally Collect Through Property Listings

AtinBahay is designed to minimize unnecessary location information in property listings.

The property listing system does not require users to provide a precise street address or GPS coordinates for a property.

Property listings may instead contain general location information such as country, region, city or barangay.

4. How We Use Information

Personal information may be used only as reasonably necessary for the operation, security and improvement of AtinBahay, including to:

• Manage user accounts.
• Allow sellers to publish and manage property listings.
• Allow buyers, including guest buyers, to contact sellers.
• Deliver messages and replies between buyers and sellers.
• Send necessary service-related emails.
• Maintain and secure the website.
• Detect, investigate and prevent abuse, fraud or unauthorized activity.
• Maintain technical records necessary for the operation of the service.
• Comply with applicable legal obligations.

5. Buyer and Seller Communications

When a buyer contacts a seller through AtinBahay, the information provided by the buyer may be made available to that seller for the purpose of responding to the inquiry.

This may include the buyer's name, email address, phone number if provided, and message content.

AtinBahay may also use email to facilitate communication between buyers and sellers.

AtinBahay does not control what a buyer or seller may disclose to another person after direct communication has been established. Users should therefore avoid sending unnecessary sensitive information through messages.

6. Legal Bases for Processing

Where the European General Data Protection Regulation (GDPR) applies, AtinBahay may process personal information on one or more of the following legal bases:

• Performance of a contract or steps requested by the user before entering into a contract.
• Legitimate interests, including website security, administration, fraud prevention and service improvement, where those interests do not override the user's rights and freedoms.
• Compliance with legal obligations.
• Consent, where consent is specifically required.

For users whose personal information is protected by Philippine law, processing will also be carried out in accordance with applicable requirements of the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.

7. Sharing of Personal Information

AtinBahay does not sell users' personal information.

Personal information may be disclosed only when reasonably necessary for operating the service, including:

• To the relevant property seller when a buyer sends an inquiry.
• To the relevant buyer when a seller responds to an inquiry.
• To service providers that help operate essential website functions, such as hosting, email delivery or technical infrastructure.
• When required by applicable law, regulation, court order or lawful governmental request.
• When reasonably necessary to protect the rights, security or property of AtinBahay, its users or other persons.

8. Email Communication

AtinBahay may use email to deliver messages and service-related communications between users.

Email communication may contain information supplied by the sender, including names, contact details and message content.

Users should remember that ordinary email communication may travel through third-party email systems and should not be considered completely risk-free.

9. Data Retention

AtinBahay retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operation, security, dispute resolution and compliance with legal obligations.

When information is no longer reasonably required, AtinBahay may delete, anonymize or otherwise securely dispose of it, subject to technical limitations and applicable legal requirements.

Deletion of a registered account may result in the removal of account-related information and property listings associated with that account. Certain information may need to be retained where required by law or reasonably necessary for security, fraud prevention or legitimate legal purposes.

10. Account Deletion

Registered users may request deletion of their AtinBahay account through the account-management functionality provided by the website, where available.

Account deletion is intended to remove the user's account and associated property listings and account-related data from the active database, subject to the limitations described in this Privacy Policy.

11. Data Security

AtinBahay uses reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure or destruction.

These measures may include access controls, authentication, secure server configuration, session protections and other security mechanisms appropriate to the nature of the service.

However, no internet service or electronic transmission can be guaranteed to be completely secure.

12. International Data Transfers

AtinBahay may use infrastructure or service providers located in countries other than the country where a user is located.

Where the GDPR applies, transfers of personal information outside the European Economic Area will be handled using an applicable legal mechanism where required by the GDPR.

Users should be aware that internet and email infrastructure may involve international processing.

13. Cookies and Similar Technologies

AtinBahay may use cookies or similar technologies that are necessary for website functionality, including maintaining authenticated sessions and security.

AtinBahay does not use cookies to intentionally collect unnecessary sensitive personal information.

Where additional non-essential cookies or similar technologies are introduced in the future, appropriate information and, where legally required, consent mechanisms will be provided.

14. Children's Privacy

AtinBahay is not intended for children who are not legally permitted to use online services under applicable law.

We do not knowingly request or intentionally collect personal information from children for purposes unrelated to the operation of the service.

15. Your Privacy Rights

Depending on the law applicable to you, you may have rights concerning your personal information, including rights to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of personal information where legally permitted.
• Object to or request restriction of certain processing.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal limitations and exceptions.

16. European Users

If you are located in the European Economic Area, the GDPR may apply to the processing of your personal information depending on the circumstances.

Where applicable, you may also have the right to lodge a complaint with the competent data protection supervisory authority in your country.

17. Philippine Users

For users whose personal information is protected under Philippine law, AtinBahay intends to process personal information consistently with applicable requirements of the Philippine Data Privacy Act of 2012 and related regulations.

Philippine users may have rights provided by applicable Philippine privacy law, including rights concerning access, correction, objection and other lawful remedies.

18. Third-Party Websites and Services

AtinBahay may contain links to websites or services operated by third parties.

AtinBahay is not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those services before providing personal information.

19. Changes to This Privacy Policy

AtinBahay may update this Privacy Policy from time to time to reflect changes in the website, technology, legal requirements or business practices.

When material changes are made, the updated version will be published on this page with a new "Last updated" date.

20. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, you may contact AtinBahay at: